Seattle Property Management
Seattle | South Puget Sound | Burien
Des Moines | King County
Enriching Lives, Building Community
About Powell Property Management
Powell Property Management is a division of Powell Homes, Inc., the oldest home builder in Seattle. While we have built entire communities of single-family homes, we have also created, owned, and managed leading retirement home properties and their campuses for several decades in the Puget Sound area. It was a natural extension of our capabilities, resources, and experience to establish Powell Property Management, a full-service management company managing multifamily units, apartment communities, and single family homes in the South Sound region.
Our management philosophy has been shaped by our experience of managing our own properties. Our guiding principle is based on the Golden Rule, which emphasizes treating others the way we would like to be treated. As property owners, we gained firsthand knowledge of the needs, desires, and demands of owners, tenants, and residents. As builders, we had access to exceptional resources that enabled us to provide consistent and thorough professional services. We place a high value on responsiveness and preventative maintenance.
As professional managers, we prioritize financial strength, integrity, and stability not only for ourselves but also for our clients. We understand that these qualities provide added value to our clients. We are serious about the long-term stewardship of your property and maximizing the value of your investment.
Since 1909, we have been in the people business, striving to make those in our charge comfortable, safe, and secure while addressing their individual needs. We deeply respect fairness, individual rights, and the humanity of those we work with, which has earned us a reputation that we value.
Every decision we make must satisfy two basic requirements. One, it must enrich lives, and two, it must build community. This is our mission. We provide unparalleled professional property management services by adhering to five core values:
1. Be Dedicated
2. Be Optimistic
3. Be Trustworthy
4. Embrace Change
5. Seek to Understand
Meet the Team
Suzanne, our VP since April 2019, is the former CFO of an aerospace company with a 16-year track record. At PPM, she's all about overseeing operations and finance, using every bit of her impressive experience. She's big on the idea that people are the heart of a company's success and is dedicated to making PPM a place where everyone thrives.
Outside work, Suzanne's all about family time, including her German Shepherd (she's a total animal lover). She's into reading, music, and hitting the road for some adventure. Her favorite quote? Winston Churchill's “Success is not final, failure is not fatal: it is the courage to continue that counts.” That's Suzanne for you – always moving forward with courage and a smile.
Shannon Browning has been with Powell Property Management since June 2005. She is a licensed Real Estate Broker, and received her Accredited Residential Manager designation through the Institute of Real Estate Management in 2006. Through her work at Powell Property Management, Shannon loves the opportunity to continuously meet new people, and being able to truly be a part of the community. “At Powell, there is an emphasis on having a positive attitude and being a creative problem solver. In my job, both of these are paramount to being successful, but they are also some of the most rewarding aspects of what I do. It's fun to encounter a problem that you've never faced before, to solve it, and to hopefully do it with a smile!” When not at work, Shannon enjoys spending time with her husband and two daughters. She spends most evenings and weekends at kid's practices or games, but when she has some time to spare, her favorite hobby is to read a book in a ray of sunshine somewhere.
Steve joined the team at Powell Property Management in February 2019 and was previously the production manager at Powell Homes. He has fifteen years of experience in the construction industry as a production manager. Today, Steve directs all day-to-day maintenance operations, including overseeing safety and compliance, inspections, improvements, and more. He finds gratification in providing comfort and safety for every tenant. Outside of work, Steve finds respite on his 20-acre farm, enjoying family time, and serving his community.
Sandra kicked off at PPM in February 2018, starting as a temp and quickly rising to Assistant Portfolio Manager, a role she's rocked for two years. She's all about property tours, managing leases, and ensuring smooth move-ins and move-outs.
What Sandra loves most about her job is the great team and tenant interactions. Outside work, life's all about her son and dog, Joy, enjoying life's moments. Her guiding quote? "No one can make you feel inferior without your consent." Sandra's all about strength, dedication, and positivity.
Meet Jamey, our go-getter Portfolio Manager who joined the PPM family in December 2022. Before diving into property management, she rocked it as a Licensed Real Estate Agent. Jamey's the wizard behind setting and collecting rent, filling up those vacant units, and making sure our tenants are happy and heard. She's always on her toes, managing everything from delinquent accounts to lease renewals, and she's big on keeping our properties top-notch.
What really makes Jamey's day? Building awesome relationships and helping tenants find a place they're thrilled to call home. When she's not busy being a property management superstar, Jamey's all about being a mom to her adorable 4-year-old son. She loves hanging out with friends and family and traveling to new places. Her life mantra? “Be who you are and say what you feel, because those who mind don't matter, and those who matter don't mind.” That's Jamey – genuine, caring, and always herself.
Machelle Washington joined the Powell Property Management team in November 2023. Licensed in real estate with a background in psychology, Machelle brings a unique skillset to her role, excelling in leasing, managing lease renewals, and resolving tenant issues with empathy and efficiency. Her passion lies in assisting residents and problem-solving as needs arise, leveraging her understanding of human behavior to foster positive outcomes.
Outside of her professional life, Machelle enjoys working out and spending time with her family. Guided by Mahatma Gandhi's timeless wisdom, "Be the change you want to see in the world," Machelle embodies a commitment to making a positive impact, both professionally and personally.
Eric Richmond brings over a decade of commercial facilities management experience to his role as a project coordinator at Powell Property Management. Starting as a maintenance technician over two years ago, Eric has seamlessly transitioned into managing various projects, from apartment and home renovations to electrical updates and fire system enhancements. With a knack for organization and multitasking, he thrives on juggling multiple tasks to ensure smooth operations across all projects. He finds fulfillment in building relationships with contractors and vendors, recognizing the value of collaboration in achieving successful project outcomes.
Outside of work, Eric cherishes his roles as a husband and father of four, prioritizing family time and active involvement in his church community, the Church of Jesus Christ of Latter-day Saints. Eric strongly believes that every problem presents an opportunity for personal growth and learning. Whether at work, at home, or in service to others, Eric approaches challenges with a flexibility, optimism and determination.
Since joining PPM in June 2023, Danell has been the backbone of our office with over 20 years of experience. She expertly manages tasks like filing, answering calls, and organizing documents, ensuring our leasing agents are always on track. Danell's also the wizard behind tenant communications, crafting notices and memos with ease. Danell's favorite part of the job? Working with her amazing team and helping tenants. Outside work, she loves movies, music, hanging out with friends, and her 13-year-old chihuahua. Danell lives by the motto, "It's going to be hard, but hard doesn't mean impossible," a testament to her resilient and upbeat spirit.
"Powell Management has really paid off for me in terms of resident retention. I don't look at what they do as just one more expense, I consider it a smart investment that protects my business and the value of my property asset."
"I can tell you, I have never called with any kind of request that wasn't given immediate and polite attention. Some people make you feel like you're a nuisance if you have a problem you want them to take care of. Not your team - they're great!"
"Sam is the absolute best! It was such a pleasure to be able to work with her. She was so attentive, genuine, and reliable in finding us our new home. I would highly recommend Powell property management group"
"I’ve had nothing but pleasant encounters with the whole management team, as well as the maintenance team, they are both very easy to contact and respond very quickly."